Since we first began using SuccessMaker, we have had many times when we encountered challenges with the program and overcame them by working through the symptoms we observed.

Here is some information that may save you some time if you encounter your own challenges.

Click the links:

Message says, "Can't find history file"

Users Still Online

SuccessMaker icon disappears or students change icon name

Reinstalling SuccessMaker

SASS Tech Support:
Alex May and Steve Dash

You will need the log on name and password you received in your email to access the documents. If you do not have the information, contact the SASS person for your school using the email links above.

To send email to our support staff, just click the person's name.