Users Still Online
Teacher Can Take Them Offline (pg 2)

In order to clear students who still seem to be online, use the following procedure:

1. Log on with your teacher account and teacher password.

2. Select Teacher Classroom Interface

3. Click on the back of the computer that you will see on the left side of your screen.

4. You will see All Users Online. Look for a lightning bolt as part of the student user icon. The lightning bolt is your cue that the user is still considered online by the SuccessMaker program. If you see a silhouette with a raised hand, that is there because that student clicked on a button requesting help.

  

5. Double click on any of the students listed as online that you want to take offline.

6. A window will open, and you will see several buttons on the left. Click the one named Online.

7. Click the Take Offline button at the bottom towards the center of the window.

8. Close the individual student window and repeat from Step 5 to take additional students offline.

9. It is a good idea to check the All Users Online in the morning and remove any that might be there before the list gets really long.

Click here for an Acrobat Reader file which discusses this symptom. This is same link as on page 1.

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